Question 1

Will this report guarantee my permit approval?

Accepted Answer

No. This Snapshot is an informational tool only and does not guarantee permit approval. It provides a preliminary feasibility assessment based on your inputs and general Ontario regulatory context. You must verify all information with your municipality and qualified professionals.

Question 2

How accurate is the report?

Accepted Answer

The report is based on user-provided information and general Ontario context (Ontario Building Code, Planning Act, Conservation Authorities Act). Specific municipal zoning provisions, setbacks, and other site-specific requirements are NOT retrieved or verified. The report clearly identifies what is verified, what is general context, and what needs confirmation.

Question 3

Can I get a refund?

Accepted Answer

If the report is successfully generated and delivered, it is non-refundable due to immediate digital delivery. Refunds are available only for duplicate charges or technical failures. Contact support within 14 days of purchase for eligible refund requests.

Question 4

What municipalities are covered?

Accepted Answer

The service is available for all municipalities in Ontario, Canada. However, the report is based on general Ontario regulatory context rather than municipality-specific by-law retrieval. You will need to verify specific local requirements with your municipal building department.

Question 5

How long does it take to get my report?

Accepted Answer

Reports are typically generated within a few minutes after payment is confirmed. You will be able to view and download your report from your dashboard.

Question 6

What types of projects are supported?

Accepted Answer

The service supports small residential construction projects including new builds, additions, accessory buildings (garages, sheds), decks, and renovations. It is designed for single-family, duplex, and accessory dwelling unit projects.

Question 7

Is my data secure?

Accepted Answer

Yes. We collect only the minimum necessary data. Uploaded files are stored securely and automatically deleted after 30 days (configurable). You can request deletion of your data at any time through your dashboard. Payment processing is handled by Stripe.

Question 8

How long is my data retained?

Accepted Answer

Uploaded files (site plans, surveys, etc.) are automatically deleted after 30 days. Generated reports are retained in your account unless you request deletion. Payment records are retained by Stripe for compliance purposes.

Question 9

Is this a subscription service?

Accepted Answer

No. This is a one-time payment per report. There are no subscriptions, recurring charges, or hidden fees.

Question 10

Can I use this report to apply for a building permit?

Accepted Answer

This report is not a permit application and cannot be submitted as one. It is a preliminary research tool to help you understand what may be involved in your project. You will still need to engage qualified professionals (architects, engineers) and submit a formal permit application to your municipality.

Question 11

Does the report include specific zoning numbers like setbacks?

Accepted Answer

No. The report does not include specific zoning numbers (setbacks, lot coverage, height limits) unless they can be verified from an official source. Instead, it identifies what you need to verify and provides guidance on how to obtain this information from your municipality.

Question 12

Is there a human review of my report?

Accepted Answer

No. Reports are generated entirely by AI and have not been reviewed by a human professional. This is an AI-only service. A professional review add-on may be available in the future.

Frequently Asked Questions